Here is a list of my training, work history, and certifications.
References available upon request. Please contact me for a list!
Work History
- Improved User Experience for a technical SaaS tool suite by prioritizing usability feedback across end-to-end product design, serving a portfolio of 1,000+ financial, government, and tech organizations worldwide.
- Simplified Task Workflows and streamlined DevOps and Cybersecurity user journeys by aligning solutions with stakeholder feedback, driving an ARR growth rate of 25–30% per year.
- Optimized UX Decision Making by operationalizing user research, reducing usability testing recruitment time by 92% and embedding validation insights into data-driven design decisions across the product suite.
- Maintained Design System in Figma & Sketch by refining UI components with engineering and leading studio critiques, enhancing product usability through iterative design.
- Upgraded Enterprise Reporting by designing context-driven dashboards and data visualizations, increasing decision-making confidence and attracting 300+ monthly active users.
- Elevated Product Accessibility by conducting WCAG audits and advocating for best practices, consistently improving the company’s Section 508 rating during biannual benchmarking.
- Maximized Product Innovation by collaborating cross-functionally with product managers and engineers, accelerating feature development and speed to market through strategic roadmaps and discovery workshops.
- Mentored Junior Designers by leading 1:1 check-ins, teaching UX best practices, and providing feedback on prototypes, strengthening studio-wide design skills.
- Led UX Design and creative strategy for e-learning, hospitality, small businesses and nonprofits – driving branding, marketing, user research, and content curation that enhanced engagement and business growth.
- Refined Onboarding and reduced enrollment friction by designing responsive websites, increasing a startup’s user base by 1,100% in the first year.
- Established UX Research best practices by prioritizing user feedback, turning qualitative and quantitative insights into service improvements that usability testing participants across diverse target markets rated highly for accessibility and relatability.
- Advocated for Inclusive Design by integrating DEI principles, producing documentation that centered minority experiences and resulted in a 31% non-binary gender diversity ratio for one e-learning platform.
- Facilitated Cross Functional Collaboration by optimizing design, advertising, and IT workflows, shortening project timelines and improving team efficiency.
- Developed Brand Identities and digital campaigns that boosted client event attendance and social media engagement by an average of 50%, leading to increased brand visibility.
Tools
Adobe Illustrator
Adobe InDesign
Adobe PhotoShop
Canva
Discord
Dovetail
Facebook
Google Workspace
Instagram
Jira
Miro
Sketch
Slack
Trello
WordPress
Zoom
Certifications
Awards
★ Top 10% in Class 2023, 2024, 2025
★ Best in Class 2024
★ Core Values Champion 2023
★ Featured Market Vendor 2016
★ Best Portfolio 2010
★ Outstanding Student Award 2010
★ Dean’s Scholar Award 2010
★ Franklin Award of Excellence 2009
★ Best Foundations Award 2008
UXR Training
Roadmap to human-centered Research
Created by Laura Scott: Senior UX Designer and Mentor
Completed: Mar 2021 – July 2021
★ Introduction to Human-Centered Design
★ Types of Design Research: Exploratory, Generative, Explanatory
★ Qualitative Research
★ Quantitative Research
★ Information Design: Reports and Presentations
★ Brainstorming and Conducting UXR Case Studies
★ Resume Review
★ Portfolio Review
★ Social Media Review
★ Overall Kit Review
Resources
Reading list requirement for UXR training
Compiled by Laura Scott: Senior UX Designer and Mentor
Completed: Mar 2021 – May 2021
Education
Jenni Kobylski 