Here is a list of my training, work history, and certifications.
References available upon request. Please contact me for a list!
Work History

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Delivers effective and intuitive solutions to complex problems within open-source software product development.
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Maintains company Voluntary Product Accessibility Template (VPAT) for product portfolio and handles all a11y design-related questions.
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Curates Sonatype’s Design Library: collaborating cross-functionally to add/adjust React Shared Components of public-facing RSC library for software engineers.
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Interviews UX designer applicants as a part of the hiring panel and supports Design Studio talent initiatives to ensure the organization includes diverse and accomplished designers.
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Prioritizes WCAG 2.0 accessibility and qualitative UX research to ensure maximum usability and pioneers initiatives to empower team members to do the same.

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Created the community guidelines and brand guidelines for the website to ensure accessibility and inclusiveness for LGBTQIA+ students.
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Developed the website using UX methods, focus groups, customer journey and usability testing.
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Launched and managed social media accounts, taught classes, and initiated Discord discussions.

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Developed creative strategies and oversaw the execution of all creative work across classes and multiple time zones. Edited and formatted content for SEO and adherence to brand guidelines.
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Led the redesign of the website, adhering to UX/UI best practices. Taught classes remotely to students residing in the US and Canada. Created surveys to shape content and increase accessibility.

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Wrote blog posts, created collateral, graphics and social media posts for events and classes.
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Co-moderated online communities, organizational meetings, and monitored social media accounts and managed the organizational website. Oversaw the editorial development and execution of content calendars, events, and more.
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Facilitated workshops on topics of personal empowerment and collective action for large and small groups. Cultivated in-person community and facilitated leadership training.

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Facilitated conversations and asked meaningful questions about issues brought to her by clients. Trusted with problem-solving and advice for challenging life situations.
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Customized feedback, analyzed cycles, recognized patterns and added deeper perspective. Created action plans and opportunities for qualitative reflection during consults.
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Tailored contextual interview depth based upon time allotted: session intervals 10, 30, 60, and 90 minutes.

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Served independent business owners, non-profit organizations, corporations, and entrepreneurs as a visual designer for over a decade.
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Created online advertisements for workshops that have increased attendance and social media following. Organized and designed information of educational materials to enhance online courses.
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Modernized websites and designed collateral using UX and human-centered methods. Collaborated cross-functionally with teams on social media performance, community outreach, surveys, forms, feedback, and more.
Tools
Adobe Illustrator
Adobe InDesign
Adobe PhotoShop
Canva
Discord
Dovetail
Facebook
Google Workspace
Instagram
Jira
Miro
Sketch
Slack
Trello
WordPress
Zoom
Certifications







Awards
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Core Values Champion 2023
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Top 10% in Class 2023
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Featured Vendor 2016
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Best Portfolio 2010
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Outstanding Student Award 2010
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Deanβs Scholar Award 2010
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Franklin Award of Excellence 2009
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Best Foundations Award 2008
UXR Training
Roadmap to human-centered Research
Created by Laura Scott: Senior UX Designer and Mentor
Completed: Mar 2021 – July 2021
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Introduction to Human-Centered Design
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Types of Design Research: Exploratory, Generative, Explanatory
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Qualitative Research
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Quantitative Research
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Information Design: Reports and Presentations
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Brainstorming and Conducting UXR Case Studies
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Resume Review
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Portfolio Review
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Social Media Review
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Overall Kit Review
Resources
Reading list requirement for UXR training
Compiled by Laura Scott: Senior UX Designer and Mentor
Completed: Mar 2021 – May 2021





Education
