Here is a list of my UXR training, work history, and certifications.
References available upon request. Please contact me for a list!
★ Created the community guidelines and brand guidelines for the website to ensure accessibility and inclusiveness for LGBTQIA+ students.
★ Developed the website using UX methods, focus groups, customer journey and usability testing.
★ Launched and managed social media accounts, taught classes, and initiated Discord discussions.
★ Developed creative strategies and oversaw the execution of all creative work across classes and multiple time zones. Edited and formatted content for SEO and adherence to brand guidelines.
★ Led the redesign of the website, adhering to UX/UI best practices. Taught classes remotely to students residing in the US and Canada. Created surveys to shape content and increase accessibility.
★ Wrote blog posts, created collateral, graphics and social media posts for events and classes.
★ Co-moderated online communities, organizational meetings, and monitored social media accounts and managed the organizational website. Oversaw the editorial development and execution of content calendars, events, and more.
★ Facilitated workshops on topics of personal empowerment and collective action for large and small groups. Cultivated in-person community and facilitated leadership training.
★ Facilitated conversations and asked meaningful questions about issues brought to her by clients. Trusted with problem-solving and advice for challenging life situations.
★ Customized feedback, analyzed cycles, recognized patterns and added deeper perspective. Created action plans and opportunities for qualitative reflection during consults.
★ Tailored contextual interview depth based upon time allotted: session intervals 10, 30, 60, and 90 minutes.
★ Served independent business owners, non-profit organizations, corporations, and entrepreneurs as a visual designer for over a decade.
★ Created online advertisements for workshops that have increased attendance and social media following. Organized and designed information of educational materials to enhance online courses.
★ Modernized websites and designed collateral using UX and human-centered methods. Collaborated cross-functionally with teams on social media performance, community outreach, surveys, forms, feedback, and more.
Roadmap to human-centered Research
Created by Laura Scott: Senior UX Designer and Mentor
Completed: Mar 2021 – July 2021
★ Introduction to Human-Centered Design
★ Types of Design Research: Exploratory, Generative, Explanatory
★ Qualitative Research
★ Quantitative Research
★ Information Design: Reports and Presentations
★ Brainstorming and Conducting UXR Case Studies
★ Resume Review
★ Portfolio Review
★ Social Media Review
★ Overall Kit Review
Reading list requirement for UXR training
Compiled by Laura Scott: Senior UX Designer and Mentor
Completed: Mar 2021 – May 2021
★ Featured Vendor 2016
★ Best Portfolio 2010
★ Outstanding Student Award 2010
★ Dean’s Scholar Award 2010
★ Franklin Award of Excellence 2009
★ Best Foundations Award 2008