Experience

Here is a list of my UXR training, work history, and certifications.

References available upon request. Please contact me for a list!

Work History

text: UX Designer & Researcher, 12/2019 - present, Starsdance Mystery School

★ Created the community guidelines and brand guidelines for the website to ensure accessibility and inclusiveness for LGBTQIA+ students.
★ Developed the website using UX methods, focus groups, customer journey and usability testing.
★ Launched and managed social media accounts, taught classes, and initiated Discord discussions.

text: Media Designer & Remote Teacher, 9/2018 - 12/2019, Starsdance Astrology

★ Developed creative strategies and oversaw the execution of all creative work across classes and multiple time zones. Edited and formatted content for SEO and adherence to brand guidelines.
★ Led the redesign of the website, adhering to UX/UI best practices. Taught classes remotely to students residing in the US and Canada. Created surveys to shape content and increase accessibility.

text: Community Developer & Facilitator, 12/2015 - present, Reclaiming Pittsburgh

★ Wrote blog posts, created collateral, graphics and social media posts for events and classes.
★ Co-moderated online communities, organizational meetings, and monitored social media accounts and managed the organizational website. Oversaw the editorial development and execution of content calendars, events, and more.
★ Facilitated workshops on topics of personal empowerment and collective action for large and small groups. Cultivated in-person community and facilitated leadership training.

text: Forecaster & Mediator, 9/2015 - present, Aurora Dawning

★ Facilitated conversations and asked meaningful questions about issues brought to her by clients. Trusted with problem-solving and advice for challenging life situations.
★ Customized feedback, analyzed cycles, recognized patterns and added deeper perspective. Created action plans and opportunities for qualitative reflection during consults.
★ Tailored contextual interview depth based upon time allotted: session intervals 10, 30, 60, and 90 minutes.

text: Senior Visual Designer, 5/2008 - present, Self-Employed

★ Served independent business owners, non-profit organizations, corporations, and entrepreneurs as a visual designer for over a decade.
★ Created online advertisements for workshops that have increased attendance and social media following. Organized and designed information of educational materials to enhance online courses.
★ Modernized websites and designed collateral using UX and human-centered methods. Collaborated cross-functionally with teams on social media performance, community outreach, surveys, forms, feedback, and more.

Tools

Adobe Illustrator
Adobe InDesign
Adobe PhotoShop
Canva
Discord
Facebook
Google Workspace
Instagram
Sketch
WordPress
Zoom

UXR Training

Roadmap to human-centered Research

Created by Laura Scott: Senior UX Designer and Mentor
Completed: Mar 2021 – July 2021

★ Introduction to Human-Centered Design
★ Types of Design Research: Exploratory, Generative, Explanatory 
★ Qualitative Research
★ Quantitative Research
★ Information Design: Reports and Presentations
★ Brainstorming and Conducting UXR Case Studies
★ Resume Review
★ Portfolio Review
★ Social Media Review
★ Overall Kit Review

Resources

Reading list requirement for UXR training

Compiled by Laura Scott: Senior UX Designer and Mentor
Completed: Mar 2021 – May 2021

Certifications

text: Certification - How to Design for Accessibility for UX Designers
text: Certification - Design Rules: Principles and Practices for great UI Design
text: Certification - Fast Start Usability Testing and UX Research
text: Certification - UX Design: Understanding User Engagement
text: Certification -Sketch from A - Z: Become an app designer

Awards

Featured Vendor 2016
Best Portfolio 2010
Outstanding Student Award 2010
Dean’s Scholar Award 2010
Franklin Award of Excellence 2009
Best Foundations Award 2008

Education

text: RMU - Bachelor of Arts - Graphic Design - 2007 to 2010; Point Park University - Communications - 2005 - 2007; Iona College - Undecided - 2004 - 2005